Cookie Policy

What are cookies?

When you visit our website, we may use cookies and other technologies to automatically collect the information. Cookies are small data files that are temporarily stored on your computer. They enable us to track your current shopping experience, save the contents of your shopping bag and gather valuable statistical information on our website usage which allows us to constantly improve our service to you. Cookies do not typically identify you as an individual, just the device you are using.

Why do we use them?

Cookies are very versatile in what they do, not only do they enable efficient navigation across the website, they remember things such as individual preferences, usernames and passwords. They also help us know how the website is operating, where it can be improved and what we can do to provide a better user experience.

What type of information do we collect using cookies?

The cookies we use come in three different forms:

  • Strictly Necessary

There are some cookies that are strictly necessary to the functionality of our website. These enable us to provide a website that is responsive and secure. Without these cookies the TWH Website would not be able to do what you want it to do and whilst we want you to understand them, we are not obliged to ask for your permission to use them, as they are essential in order for you to receive the service you require from our website.

  • Performance related

These cookies collect anonymous information about the pages you visit on our site. We use these cookies to collect information about how visitors use the Website. For example, the pages visitors go to most often, and if they get error messages on those pages. These performance cookies don’t collect information that identifies you as an individual – all information they collect is aggregated and anonymous.

  • Functionality

These cookies are used to make visiting our site as simple and quick for you as possible. They collate information on items such as your password, your location, currency and whatever changes you may make to the areas of the site that you can customise. This ensures a more personal experience and means you do not have to re-enter certain information every time you visit the site. You can block these cookies using your browser settings (please see below).

Can you refuse/block our cookies?

You can disable and/or delete all types of cookies by using your browser settings. Cookies are generally easy to disable and/or delete but how you do so varies from browser to browser. The “help” function within your browser should tell you how to do it. Please note that should you disable or delete any cookies related to the Website, you may not be able to use the Website correctly. For more information and to learn how to disable cookies, please visit or

Please note that this Cookie Policy is subject to change and we might at any given time decide to update it. If this is the case then an updated policy will be made visible on this page.